Shipping way and Shipping time
Free shipping order will be sent through China post air mail, Hongkong post air mail and ePacket.
But if order amount up to USD300, order will be sent via DHL, EMS or FedEx free shipping,
which will be arrived in 4-7 work days. China post air mail normally item will be within 20-45
work days after being posted. Sometimes because of peak season or weather problems,
it will be delayed some days.
Region Shipping agent Shipping time
USA, UK, Canada, Russia
France, Norway, Ukraine ePacket 12-25 days
Australia, Israel, Germany
Other EU Countries, Italy
Belgium, Netherlands, China post air mail 30-45 days
Portugal, Spain, Ireland
Asian countries, Japan
Thailand, Malaysia, Singapore
Indonesia,Philippines,South Korea, China post air mail 30-45 days
Nigeria, Zimbabwe, Kenya
Angola, Columbia, mozambique Hongkong post air mail 45-60 days
5 stars is highly appeciated.Please contact us if you are not satisfied with the item after received it.
We make sure we can solve any problem before you leaving a negative feedback.
We will provide the best products and service to you.It is our mission.
For custom-made shoes, No Return.
Usually,we don’t accept return if we ship item in good condition according to your request.If you really don’t want it anymore, you can return them back.But we will take off 15% restocking fee of total price.
Pls kindly make sure the return items in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. Every return item will through quality checking strictly.Thanks for your understanding.
If you require an exchange of size/style or return please contact us within 24 hours.
For free shipping item,the postage has paid to express company,the postage of return and resend are afford by buyer’s.
Pls choose the cheapest way-local post back to us. After shipped out pls provide us the tracking number. When we receive them, after quality checking, we will return the item price immediately to you.
All the orders will be packed professionally, and we claim very lower value with “free gift” ,
trying to avoid any possible import duty.
However if there is any important duty here, it is on customers account.
Q1:>What’s The size suitable for us?
A2:> Our shoes is regular EU size, if you often wear EU size, please choose size to your regular size.
Q2:>Q:Can I track my orders?
A2:>A:Yes,we will provide the tracking number for each oder.Also you can contact us.
Q3:>Q:Is the product same with the pictures?
A3:>A:Yes , due to the light and the difference of the display, there may exist a little color difference.
Q4:>Do you accepte the Mix Order