1. Package ship as soon as possible after your payment,Post air mail will take around 20-45days, EMS(7-15days),”DHL” “UPS” “FEDEX” (3-8 workdays).
2. Generally, we will ship your order within 4 workdays after receiving your payment if products in stock;some shoes need about 7days to make for you. but delay delivery would happen as our storage change every moment, if you need it urgently, please kindly contact us before to check the stock.
3. Do confirm the Address and Telephone Number which you leave to us. Telephone Number is very important for the post office could contact with you in time, so please kindly check it carefully to avoid any unnecessary bothers and loss may bring to you.
4. Customers are responsible for any custom fees, import fees, and duty taxes charged by their county, we will do our best to help avoiding or reduce the custom fees by declare the items as “gift” or declare a low value in the invoice. If you are not assure won the custom rules, please check with your custom firstly.
1. Items can be returned within 3 days for quality problems or wrong items, but naturally we will check everything carefully from products to packaging and confirm it is in good condition. If by any chance, we will give you the refund soon after we receive the item.
2. Not for quality problem return,customers responsiblity for the send and return freight. We do not cover any items for damage after use or as the result of water damage which hard for us to sell again.
The feedback is really important to us; please kindly take a few minutes to leave positive feedback to us if you satisfy with our goods and service. If there are any problems, please contact us firstly before leaving any negative or neutral feedback. We will deal with you to solve any problems ASAP. Thanks!
Should you have any questions, please do not hesitate to contact us. It would be our great pleasure to do something for you. We support big quantity orders and OEM service, if you need, please contact us directly, we will offer you with best price and excellent service.
Any problem or question please feel free to contact me at anytime!!!